Contact Us
Have a question, found a bug, or just want to say hi? Drop us a message and we'll get back to you as soon as we can.
We handle all enquiries via email. Reach us at:
support@punchplay.tvWhat can we help with?
General questions
Anything about how PunchPlay works
Bug reports
Something not working as expected
Account issues
Login problems, account access, or data
Donations & billing
Questions about a contribution you made
We aim to respond within a few days. For urgent account issues, please include your username in the email so we can look things up quickly. For formal data privacy requests (access, deletion, portability), we respond within one calendar month as required by UK GDPR.